APAR PJ08730 -
 
          PROBLEM:     OS/2 2.1 hangs or traps after LOGO on DISK 1
                       when installing from a 3.5"/1.44MB floppy drive.
 
          WORKAROUND:  Place the files in a different sequence on DISK 1
                       by making a replacement copy of the disk and using
                       the replacement to install OS/2.
 
 
                    MAKE SURE YOU HAVE THE FOLLOWING DISKETTES:
 
                       One 3.5" (1.44) Replacement Disk 1
 
                       One 3.5" (1.44) Temporary Disk 1
 
 
          FOR COMPUTERS WITH ONE 3.5" 1.44MB DRIVE:
          --- --------- ---- --- ---- ------ -----
 
 
                    COMPLETE THE FOLLOWING STEPS
 
 
 
       1)  Boot with 3.5" DOS diskette
 
           o  Insert DOS Bootable diskette in Drive A:
 
           o  Boot system (Ctrl-Alt-Del or Power On Computer)
 
           o  Remove DOS diskette from Drive A:
 
 
 
       2)  MAKING A REPLACEMENT DISK 1
 
           (Insert 3.5" disk in Drive A:)
 
 
                 -  At the DOS A> prompt, type:
 
                              FORMAT A: /V
 
                 -  Press ENTER key
 
                 -  Insert replacement diskette in Drive A:
 
                 -  Press ENTER key
 
                 -  When prompted for volume label, type:
 
                              DISK 1     (Must have blank space between
                                           DISK and 1)
 
                 -  Press ENTER key
 
                 -  When asked if you want to format another, type:
 
                               N
 
                 -  Press ENTER key
 
                 -  Remove diskette from Drive A:
 
                 -  Label this diskette REPLACEMENT DISK 1 FOR OS/2 2.1
 
                 -  Insert DOS diskette in Drive A:
 
 
 
       3) MAKE TEMPORARY COPY OF DISK 1
 
               - Make DISKCOPY of ORIGINAL OS/2 2.1 Disk 1 to the
                 TEMPORARY DISK 1
 
 
                 - At DOS A> prompt, type:
 
                             DISKCOPY A: A:
 
                 -  Press ENTER key
 
                 -  When prompted to insert  SOURCE diskette,
 
                    insert the Original OS/2 2.1 Disk 1
 
                 -  Press ENTER key
 
                 -  When prompted to insert  TARGET diskette,
 
                    insert the Temporary Disk 1
 
                 -  Press ENTER key
 
                 -  Inserting of SOURCE(ORIGINAL) & TARGET(TEMPORARY)
                    diskettes may be repeated several times.
 
                 -  When asked to copy another diskette, type
 
                              N
 
 
 
       4) Insert TEMPORARY disk in Drive A:
 
          In this step, files on the TEMPORARY DISK 1 (SOURCE) will be
          copied to the REPLACEMENT DISK 1 (TARGET)
 
 
           -  Erase Bundle from TEMPORARY DISK 1
 
                  - At DOS A> prompt, type:
 
                              ERASE BUNDLE
 
                  - Press ENTER key
 
                  -  When prompted to insert disk with
                     COMMAND.COM in drive A:
 
                     Insert DOS diskette in Drive A:
 
                  -  Press ENTER key
 
                  -  At the DOS A> prompt, type:
 
                              XCOPY A:*.* B:  (Note B-drive is a
                                               pseudo drive)
                  -  Press Enter key
 
                  -  This process will take a lot of time due to the copying
                     of the diskettes.  Many insertions will take place.
 
                  -  When this above operation has completed,
                     insert original DISK 1 from OS/2 package:
 
                     OS/2 Disk 1 in Drive A:
 
                  -  At the DOS A> prompt, type:
 
                               COPY A:bundle B:
 
                  -  This time the ORIGINAL OS/2 2.1 DISK 1 is the SOURCE disk
                     and the REPLACEMENT DISK 1 is the TARGET disk.
 
 
       5) The REPLACEMENT DISK 1, just created should be used to
          install OS/2 2.1.  Please KEEP the original DISK 1 that came
          with OS/2 2.1 diskettes in a safe place.  However, remember
          to write an note to use the REPLACEMENT DISK 1 to install
          OS/2 2.1.  After complete installation, there will not be a need
          to keep the TEMPORARY diskette.
 
 
 
          FOR COMPUTERS WITH TWO 3.5" 1.44MB DRIVE:
          --- --------- ---- --- ---- ------ -----
 
 
       1)  Boot with 3.5" DOS diskette
 
           o  Insert DOS Bootable diskette in Drive A:
 
           o  Boot system (Cntl-Alt-Del or Power on Computer)
 
           o  Remove DOS diskette from Drive A:
 
 
 
       2)  MAKE TEMPORARY COPY OF DISK 1
 
                - Make DISKCOPY of Disk 1
 
                  -  Insert Original OS/2 2.1 Disk 1 in Drive A:
 
                  -  Insert TEMPORARY COPY of DISK 1 in Drive B:
 
                  -  At the DOS A> prompt, type:
 
                               DISKCOPY A: B:
 
                  -  Press ENTER key
 
                  -  Press Enter Key for any prompt messages for
 
                     SOURCE & TARGET diskettes.
 
                  -  When asked to copy another diskette, type:
 
                               N
 
                  -  Press ENTER key
 
                  -  Remove TEMPORARY DISK 1 from Drive B:
                     Label it TEMPORARY COPY of OS/2 2.1 DISK 1
 
                  -  When prompted to insert disk with
                     COMMAND.COM in drive A:
 
                     Insert DOS diskette in Drive A:
 
                  -  Press ENTER key
 
 
       3)  MAKE REPLACEMENT DISK 1
 
                 - Insert REPLACEMENT DISK 1 into Drive B:
 
                 -  At DOS A> prompt, type:
 
                              FORMAT B: /V
 
                 -  Press ENTER key
 
                 -  When prompted for volume label, type:
 
                              DISK 1     (Must have blank space between
                                          DISK and 1)
 
                 -  Press ENTER key
 
                 -  When asked if you want to format another, type:
 
                               N
 
                 -  Press ENTER key
 
                 -  Label formatted diskette REPLACEMENT DISK 1 for OS/2 2.1
 
                 -  Leave REPLACEMENT DISK 1 diskette in Drive B:
 
                 -  When prompted to insert disk with COMMAND.COM in drive A:
 
                    Insert DOS diskette in Drive A:
 
                 -  Press ENTER key
 
        4). Creating your REPLACEMENT DISK 1
 
                  -  Insert TEMPORARY OS/2 2.1 DISK 1 diskette in Drive A:
 
                  -  At the DOS A> prompt, type:
 
                               Erase BUNDLE
 
                  -  Press ENTER key
 
                   - At the DOS A> prompt, type:
 
                               Copy A:*.* B:
 
                  -  Press ENTER key
 
                  -  Insert Original OS/2 DISK 1 in Drive A:
 
                  -  At the DOS A> prompt, type:
 
                               Copy A:bundle B:
 
                  -  Press ENTER key
 
                  -  Remove Diskettes from Drive A: & B:
 
 
       5) The REPLACEMENT DISK 1, just created should be used to
          install OS/2 2.1.  Please KEEP the original DISK 1 that came
          with OS/2 diskettes in a safe place.  However, suggested
          you write a note to use the REPLACEMENT DISK 1 to install
          OS/2 2.1.  After installation is completed, there will not be a
          need to keep the 3.5" TEMPORARY DISK 1.