FAQ

If you have not found the answer to your question, email support@sautin.com

Tables
How to align a text in table columns? Does the component support background colors? How can I adjust the table width?
Page properties
How I can change a page size, page orientation and margins? How I can put page number? Does the DLL support a page header/ footer?
CSS
What CSS styles the component does support now?
Images
What types of images does component support? I haven't see images in WordPad, what should I do?
Language and encodings
Does it support UTF-8 encoding? Does it support Japanese and Chinese characters? What languese does the component support?
Payment and delivery
How can I order? What payments options are available? How secure is the order process? When I will receive my product?
Other
I am registered customer, I want to get the update of DLL? Is there .Net version available? Where I can find a test HTML files? Where I can find a test projects for use DLL in C#, ASP. Java etc.?

Tables
How to align a text in table columns? To preserve alignment set this settings: h.PreserveAlignment = True
    This example of HTML table (horizontal alignment):

    <table>
        <TR>
            <TD align="center">center</td>
            <TD align="justify">left</td>
            <TD align="right">right</td>
            <TD align="left">justify</td>
        </tr>
    </table>
This example of HTML table (vertical alignment):
    <table>
        <tr>
            <td width="25%">non-aligned non-aligned<br>non-alignednon-aligned</td>
            <td width="25%" valign="middle">align vertical center</td>
            <td width="25%" valign="top">align vertical top</td>
            <td width="25%" valign="bottom">align vertical bottom</td>
        </tr>
        <tr>
            <td>&nbsp;</td>
            <td>&nbsp;</td>
            <td>&nbsp;</td>
            <td>&nbsp;</td>
        </tr>
    </table>
Back to top Does the component support background colors? Yes, it supports background colors for table columns and for text. To preserve background color set: h.PreserveTables = True h.PreserveNestedTables = True h.PreserveFontColor = True h.PreserveBackgroundColor = True Actually, the all triggers as 'PreserveBackgroundColor' etc already set to 'True' by default. If don't want to preserve colors, put : h.PreserveFontColor = False h.PreserveBackgroundColor = False Here you can find the HTML sample with background colors. Back to top How can I adjust the table width? You can set settings so that table will have the same width as in HTML or expand to page's width. For instance, <table width="500"....... To preserve this width, set: h.PreserveTableWidth = True Back to top
Page properties
How I can change a page size, page orientation and margins? See page properties description. Back to top How I can put page number? See PageNumbers property, also you can align the page numbers by vertical [PageNumbersAlignV] and horizontal [PageNumbersAlignH]. Back to top Does the DLL support a page header/ footer? Yes, it is support header and footer. You can insert any text in header/footer. Back to top
CSS
What CSS styles the component does support now? Now DLL supports all of these CSS styles. Back to top
Images
What types of images does component support? It supports JPG, GIF and PNG images. Back to top I haven't see images in WordPad, what should I do? The WordPad stores images a liitle different, set this setting before converting: h.ImageCompatible = HTML2RTF.image_WordPad Back to top
Language and encodings
Does it support UTF-8 encoding? Yes, the component support UTF-8 and many other types of encoding. Here you can find more about encoding. Back to top Does it support Japanese and Chinese characters? Yes, it does. If you convert Japanise text don't forget to set: h.RtfLanguage = HTML2RTF.l_Japanese Chinese: h.RtfLanguage = HTML2RTF.l_TraditionalChinese or h.RtfLanguage = HTML2RTF.l_SimplifiedChinese Korean: h.RtfLanguage = HTML2RTF.l_Korean It is not necessary to use property ' RtfLanguage' for any other languages. For other languages this property will set language of spell grammar in MS Word. Back to top What languages does the component support? Here you can find list of all languages which component supports. Back to top
Payment and delivery
How can I order? To order our products use this page with pricing information. Or visit our website at: http://www.sautin.com/html-to-rtf/developers.htm Back to top What payments options are available? We use RegSoft and ShareIt - well known paying service providers that allows to order securely online with a debit or credit card (Visa, MasterCard, American Express, Discover/Novus, Eurocard, Eurocheques), or by phone, by fax or whatever you desire, even old post mail orders with bank check. Back to top How secure is the order process? The RegSoft and Share-it order processes are protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet. All of the data entered on the protected pages is encrypted using the SSL (Secure Socket Layer) protocol. Our servers support SSL Version 3 and 168-bit Triple DES encryption. The RSA module and SSL sessions feature 1024-bit encryption. Back to top When I will receive my product? You will receive the full version of DLL and your registration data during 12 hours after order. If you will have any questions write to sales department sales@sautin.com. Back to top
Other
I am registered customer, I want to get the update of DLL? Emai us at support@sautin.com with mention of your license number and we will send update to you during 48 hours. Back to top Is there .Net version available? We offer three versions of HTML-to-RTF Pro DLL, these are Win32 DLL, .Net and COM. All versions you can find at http://www.sautinsoft.com Where I can find a test HTML files? Here you can find a lot of HTML samples for test DLL. Back to top Where I can find a test projects for use DLL in C#, ASP. Java etc.? Here you can find a test samples for different programming languages. Back to top