# SurfStats Log Analyzer

Please read the information carefully to ensure proper installation of the product.

This program can run as the Standard, Professional and Enterprise Trial Edition and will run as the edition you purchased after you have applied the unlocking instructions.

See www.surfstats.com\surfstats\news.htm to see what's new in this version

## Installation Instructions

Install the program as Administrator on Windows NT/2000/XP operating systems and run it with Administrator rights.

DO NOT INSTALL THIS PROGRAM THROUGH A TERMINAL SERVICE CLIENT.

Unzip the downloaded program to a temporary directory. The unzipped setup.exe file is 14,909kb in size. The downloaded file might be corrupted if your program does not install properly or you get an Error 2355. The files size should be the same as in the screen shot below if you right-click on the downloaded file from Windows Explorer. Download the file from another location if not.

If you are installing on a machine which contains no previous installation of SurfStats Log Analyzer, just run the setup.exe file to install.

We suggest that you test the program first by installing it on a machine where the current licensed version is not installed on. If you want to run it on the same machine where the current licensed version is installed on, please do the following:
1. Save the site profiles (File - Save site profiles) This only works from build 6.0.1.1. There is no save schedules option because you can create new schedules fast and easy:

> 1. Choose the site profile names wisely. You can then use the "site macro" feature to output reports to file directories relative to the site profile name.
> 2. Click on Add a task in the scheduler.
> 3. Select all the sites you want schedules for (use Ctrl or Shift and mouse click for multiple selection)
> 4. Set up the task schedule and GO. Tasks will be completed one after the other

2. Exit the program and scheduler and make sure no instances of the program is running.

3. Use the Add/Remove programs to remove the current version. In some cases you might have to delete the \Program Files\Surfstats and the \Program Files\Borland directories (e.g. if the program runs very slowly)

4. Install the new program
5. Restore the site profiles (File-Restore Site Profiles).

6. Use the Rebuild Database option and rebuild all.

## Selecting Standard, Professional or Enterprise Edition

After you have installed the program, run it and select the Edition button on the left hand menu. Then choose to run the program either as Standard or Professional or Enterprise Edition.

The version should show up as 6.7.0.3 when you click on Help-About in the SurfStats Log Analyzer program.

## Removal Instructions

If you need to remove the program to re-install an older version, please do the following:

1. Use the Add/Remove Programs from the Windows Control Panel to remove the program.

2. Delete the directories:

> \Program Files\Surfstats
> \Program Files\Borland

3. Delete the following files from the \Winnt (or \Windows) directory:

> surfstats.ini
> surfsched.
> surfsched.

## Support and bug reports

The manual is in the online help and can also be downloaded in MS Word or Adobe Acrobat format from www.surfstats.com/download.htm

Please report bugs, requests and comments to

- The SurfStats forum at http://pub28.ezboard.com/bsurfstatsloganalyzer
- The support page at http://www.surfstats.com/support.htm

## Purchase Information

Contractors handle the Order and Electronic Software Delivery process for us. They supply you with a invoice/receipt upon purchasing. You can purchase:

- secure online
- by phone, fax or mail
- by bank or wire transfer
- by purchase order

Click on the contractor to go directly to the order page

Standard Edition US$ 95 | Professional Edition US$ 395 | Enterprise Edition US$ 795
SoftShop | SoftShop | SoftShop
ShareIt | ShareIt | ShareIt

More purchase information can be obtained from www.surfstats.com/buy.htm

## Minimum System Requirement

To properly analyze web traffic to your web site, the following is the recommended requirements:

- Windows 98 Second Edition or Windows NT4 with Service Pack 6a or Windows 2000 or Windows XP operating system.
  You do not have to install the program on a server as the application can retrieve your log files, analyze the log files remotely and place report files back on the server (if required).
- Administrative privileges on the system if using Windows NT 4.0 or Windows 2000
- Microsoft Internet Explorer (IE) 4.01 (SP2) or higher if running on NT 4.0, Windows 98 or Windows 95 to view the reports from within the program. Reports are generated in html format and can be displayed and printed by most browsers.
- Word 2000 or Word XP if you need to generate reports in Word format from the Professional or Enterprise Edition
- A connection to the Internet
- Pentium-class PC (300 MHz or higher recommended)
- Super VGA monitor with the following settings:
  - Screen resolution set to at least 800 x 600
  - 256 Color or better display
- A mouse
- 64 megabyte (MB) of RAM (128 MB recommended)
- The program requires about 30 MB to run but about 70 MB is required to complete the installation. Additional space would be required for your log files. Please note that the interactive reporting mode requires more disk space
- A printer if you are going to print reports
- Access to your server log files
- Log files with referrer information

Copyright © 2002 SurfStats International Ltd. All rights reserved.